Refund and Cancellation Policy

Refund Eligibility, Timeframes, and Request Process:

We at Sharyat Solutions are committed to ensuring customer satisfaction with every purchase. However, we understand that there may be circumstances where a refund is necessary. Please review our refund policy carefully to understand your eligibility and the process.

Eligibility:

Refunds may be issued under the following conditions:

  • The service received is defective or damaged.
  • The service does not meet the specifications as outlined.
  • The request for a refund is made within 3 days of the purchase date.

Refunds may not be applicable in cases where:

  • The product or service has been used, altered, or modified.
  • The request for a refund is made beyond the specified timeframe.

Timeframes:

  • Refund requests must be submitted within 3 days of the purchase date.
  • Once a refund request is received, it will be processed within 10 business days.
  • The time it takes for the refund to reflect in your account may vary depending on your payment method and financial institution.

Request Process:

  • To request a refund, please contact our customer support team at sharyat2023@gmail.com or through our online portal.
Please provide the following details in your refund request:
  • Order number
  • Reason for the refund
  • Any relevant documentation or evidence supporting your request

Cancellation Policy:

Cancellation Procedures:

  • If you wish to cancel an order or service, please notify us as soon as possible.
  • Cancellations may be subject to certain conditions and fees as outlined below.
  • Time Frame: Cancellations made within 24 hours of placing the order are eligible for a full refund.
  • Event Services: Cancellations for event services must be made at least 2 days prior to the event date to receive a full refund. Cancellations made within 2 days of the request, will incur a 50% fee. No refunds will be issued for cancellations made within 3 days of the request.
  • Advertising Services: Cancellations for advertising services must be made within 2 days of purchase to receive a full refund. Cancellations made after this period are non-refundable.

Fees:

  • Cancellation fees may apply depending on the timing of the cancellation and the nature of the product or service.
  • The cancellation fee will be communicated to you at the time of cancellation.

Requirements:

  • To cancel an order or service without incurring additional fees, please ensure the cancellation request is made within 2 hours of placing the order.
  • Orders or services that have already been processed or fulfilled may not be eligible for cancellation.
  • Cancellation requests must be made in writing via email or through our online portal, providing relevant order details.

Exceptions:

Certain services may have specific cancellation policies due to their nature. Please refer to the terms and conditions provided at the time of purchase for more information.

Contact Us:

>If you have any questions or concerns regarding our Refund and Cancellation Policy, please don't hesitate to contact our customer support team at shayat.2023@gmail.com. We are here to assist you and ensure a seamless experience with our products and services.

Note: This Refund and Cancellation Policy is subject to change without prior notice. Please review this page periodically for any updates or revisions.