Refund and Cancellation Policy
Refund Eligibility, Timeframes, and Request Process:
We at Sharyat Solutions are committed to ensuring customer satisfaction with every purchase. However, we understand that there may be circumstances where a refund is necessary. Please review our refund policy carefully to understand your eligibility and the process.
Eligibility:
Refunds may be issued under the following conditions:
- The service received is defective or damaged.
- The service does not meet the specifications as outlined.
- The request for a refund is made within 3 days of the purchase date.
Refunds may not be applicable in cases where:
- The product or service has been used, altered, or modified.
- The request for a refund is made beyond the specified timeframe.
Timeframes:
- Refund requests must be submitted within 3 days of the purchase date.
- Once a refund request is received, it will be processed within 10 business days.
- The time it takes for the refund to reflect in your account may vary depending on your payment method and financial institution.
Request Process:
- To request a refund, please contact our customer support team at sharyat2023@gmail.com or through our online portal.
Please provide the following details in your refund request:
- Order number
- Reason for the refund
- Any relevant documentation or evidence supporting your request
Cancellation Policy:
Cancellation Procedures:
- If you wish to cancel an order or service, please notify us as soon as possible.
- Cancellations may be subject to certain conditions and fees as outlined below.
- Time Frame: Cancellations made within 24 hours of placing the order are eligible for a full refund.
- Event Services: Cancellations for event services must be made at least 2 days prior to the event date to receive a full refund. Cancellations made within 2 days of the request, will incur a 50% fee. No refunds will be issued for cancellations made within 3 days of the request.
- Advertising Services: Cancellations for advertising services must be made within 2 days of purchase to receive a full refund. Cancellations made after this period are non-refundable.
Fees:
- Cancellation fees may apply depending on the timing of the cancellation and the nature of the product or service.
- The cancellation fee will be communicated to you at the time of cancellation.
Requirements:
- To cancel an order or service without incurring additional fees, please ensure the cancellation request is made within 2 hours of placing the order.
- Orders or services that have already been processed or fulfilled may not be eligible for cancellation.
- Cancellation requests must be made in writing via email or through our online portal, providing relevant order details.
Exceptions:
Certain services may have specific cancellation policies due to their nature. Please refer to the terms and conditions provided at the time of purchase for more information.
Contact Us:
>If you have any questions or concerns regarding our Refund and Cancellation Policy, please don't hesitate to contact our customer support team at shayat.2023@gmail.com. We are here to assist you and ensure a seamless experience with our products and services.
Note: This Refund and Cancellation Policy is subject to change without prior notice. Please review this page periodically for any updates or revisions.